True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career
SKU: 28187492758

True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career

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True Professionalism: The Courage to Care about Your People, Your Clients, and Your CareerDavid Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under addressed question: What is true professionalism? Professional firms are forever trying to get their people to act like professionals to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. His answer is clear: It is believing

David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism?

Professional firms are forever trying to get their people to act like professionals--to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success.

Binding Type: Paperback
Publisher: Free Press
Published: 05/18/2000
ISBN: 9780684840048
Pages: 224
Weight: 0.48lbs
Size: 8.36h x 6.58w x 0.56d
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SKU: 28187492758

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Verucat
Carnegie, US
★★★★★ 5
Yes!
Size: Medium
Durable. Squeak doesn't last forever with my aggressive chewers but crinkle does. Best balls.
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Reviewed in the United States on September 28, 2025
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JJ Fording
Charlottesville, US
★★★★★ 5
Balls
Size: Medium
My dog loves chasing these balls. He seems to love the squeak! They fit the chuck it stick perfectly, and are great replacements for the originals that came with the stick.
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Reviewed in the United States on February 7, 2026
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Steve just Steve
Natrona Heights, US
★★★★★ 5
Nice set of balls
Size: Medium
The squeaker quickly became my dog’s favorite ball and has replaced the fuzzy tennis balls. My dog is a nonstop fetcher and these chuck it balls are durable and fun.
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Reviewed in the United States on January 9, 2026
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Claudia Garfield
Houston, US
★★★★★ 5
Perfect ball
Size: Medium
Our dog loves these!
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Reviewed in the United States on May 26, 2026
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Timothy john starkweather
Waukegan, US
★★★★★ 4
Soild
Size: Medium
The orange and blue ball is perfect. Once start taken because the because the blue noisy one was a little to easy for my dog to start ripping pieces off. Will say most toys do not survive his chewing.
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Reviewed in the United States on January 24, 2026

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